Packages

Absolutely anything! Children’s parties, adult’s parties, birthday parties, Christmas parties, fun days, photoshoots, any other type of party or event, or even for no reason at all! We can do appearances at schools, kindergartens, shopping centres, dance studios, cinemas, play centres, anywhere! We have also done appearances at people’s homes for Easter or during school holidays, as well as for children who are not feeling well, so the child gets a one-on-one experience with the character. Just contact us with what you want and we can cater to you!

Our typical target audience is 3 to 5-year-olds. Children between the ages of 3 and 5 are typically the ones who enjoy character experiences more. Children younger than 3 often are scared of real-life characters or just don’t know who they are. Particularly for children’s parties, children under 3 are often not very interested in the activities included in the packages. Children older than 5 often realise that our performers are not the real characters – but this doesn’t mean they don’t still enjoy interacting with them!

The easiest way is just to send us an email or message on facebook with as much detail about your booking as you can provide at the time, ie. Date and time of booking, required character/s, which package you’re looking at, number of children that will be at the party, etc. From there, we discuss what we can do for you.

You can book as many characters as you like! We currently have 8 performers, so you could potentially have up to 8 characters at your event. However, some performers portray multiple characters, and some characters can only be portrayed by certain performers, which may impact the characters we can give you. For example, there’s only one performer at this time who can portray both Elsa and Ariel, so these characters cannot be booked to make an appearance together. Just let us know which characters you would like and we can see what we can do!

The cost for an additional character is generally double the base price, however we can sometimes organise deals depending on the amount of bookings you make and on the type of work involved. Again, just let us know what you’re after and we can see what we can do!

Let us know what you’re after! Often if there is enough time before your booking, we may be able to get that character for you. Or we may be able to point you in the direction of another business that could potentially help you out.

Yes, here’s an overview of some common restrictions:

• All characters have a heat restriction – they cannot do any event if the temperature is over 35 degrees and the event is not held in an air-conditioned space. If the temperature is above this on the day of the booking and as a result the performer is unable to attend, you will receive a full refund.

• All characters are not allowed to sit on grass or dirt. For children’s parties this means that if you do not provide a chair/table/cement area for them to sit, some activities included in the package will not be able to be conducted. Performers will also not walk in mud. If there is rain prior to or during a booking held outside and the performer cannot attend, you will receive a full refund. If prior notice is not provided that an event is being held outside and there happens to be mud, the performer will simply stay where there is no mud. This may result in certain activities included in packages not being ale to be conducted. No refund will be given.

• At any event held outside, performers should have access to shade. For longer events (over 1 hour) performers should also have access to an area where they can sit and drink water at regular intervals. The costumes can weigh up to 8 kilograms and have up to 15 layers of fabric in them, it is very dangerous for them to not be provided with shade and water on a hot day.

• Characters who have full-face coverings (eg. spiderman) and who have gloves which cannot be removed (Lady Bug, etc.) must have an attendant accompany them to both the party packages, as well as any event at which they are required to walk around instead of standing in one relative area (this would be dangerous as they sometimes cannot see) or to do intricate things with their hands (eg. do temporary tattoos, read story books, hand out flyers, etc.). This attendant may incur a small additional fee.

• Swimming mermaid characters have a temperature restriction – they cannot perform if the temperature is below 16 degrees.

• There is a time restriction on certain characters and certain performers for charity events. See below for more details.

While our performers may only be at your event for 30 minutes, they can spend up to 3 hours doing their hair, makeup, getting into costume, and travelling to your event, generally with a second person to help them do all these things as well. So even for a 30minute appearance, they’re working for up to 4 hours.

The type of work we do does not fall under any of the 16 categories that work must fall under in order to require a blue card. Therefore, a blue card is not required for the work we do.

Most of our performers do have blue cards because they engage in other work with children, but some do not. If you would like the performer attending your booking to have a blue card, please just let us know and we will only give you performers who have a blue card.

It is a possibility for us to travel to another town, however this would require extra costs for travel and accommodation. If the location is more than a one hour drive from Townsville, the actors will require somewhere to get ready at least 3 hours before the appearance is scheduled to start. If the appearance finishes any later than 5:00pm and the location is more than a one hour drive from Townsville, we will also need to organise overnight accommodation. If we will be driving to the location, you must pay for fuel, if you would like us to fly to the location, you would need to pay for the flights and either organise a driver to and from the airport/location/accommodation, or pay for a hire car.

We do not charge extra for travel within the Townsville region, even for the outter suburbs.

If you have a serious problem with the conduct of Fantasy Character Appearances - Townsville such as the physical resources we provide performers to use or our online conduct, please speak with us!

As our performers are generally subcontractors and are not employees of Fantasy Character Appearances - Townsville, if you have a serious problem arise due to the conduct of a performer, we can help mediate any conversations with the performer, but it is important that these issues are taken up with the performer. Subcontractors are responsible for their own actions.